Frequently Asked Questions | momedicine.com

Question 1

What is your return policy for expired medicines?

Accepted Answer

We accept returns for expired medicines within 1 days of delivery. Please contact our customer support team for further instructions.

Question 2

How long does shipping take?

Accepted Answer

Shipping times may vary depending on your location and the shipping method you choose and may take within 1 business days.

Question 3

Can I track my order?

Accepted Answer

Yes, once your order is shipped, you will receive a tracking number via email to monitor the delivery status.

Question 4

Do you offer international shipping?

Accepted Answer

Currently, we only ship within [Your Country]. We are working on expanding our shipping options in the near future.

Question 5

What payment methods do you accept?

Accepted Answer

We accept various payment methods including credit/debit cards, PayPal, Cash on Delivery (COD), and other secure payment gateways as indicated at checkout.

Question 6

Can I cancel or modify my order?

Accepted Answer

Orders can be canceled or modified within 1 hours of placement. Please contact our customer support team as soon as possible to make changes.

Question 7

What should I do if I receive the wrong medicines?

Accepted Answer

If you receive the wrong medicines, please contact our customer support team within 1 days of delivery for assistance with a replacement or refund.

Question 8

How can I contact customer support?

Accepted Answer

You can contact our customer support team via email at support@momedicine.com or by phone at [Your Phone Number].

Question 9

Do you offer bulk discounts?

Accepted Answer

Yes, we offer bulk discounts for large orders. Please contact our sales team at sales@momedicine.com for more information.

Frequently Asked Questions (FAQs)